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LIFECYCLE CARE & SLA

Keep your website and app running at peak performance.

Automated cloud backups, continuous uptime tracking, security scans, and dedicated developer edit hours without paying for a rebuild.

24/7 Uptime Checks
Offsite Cloud Backups
Security Monthly Scans
Zero Lock-in Month-to-Month
CARE & SUPPORT PLANS

Predictable monthly plans in INR

Choose the right operational support tier to ensure your digital platform stays secure and current.

Starter CareMonthly

Website Basic Care

₹999 – ₹1,000/per month
Best For

Standard business websites, portfolios, and clinics needing essential peace of mind.

Problem Solved

Outdated phone numbers, broken links, and zero backups if a hosting failure occurs.

Deliverables
  • ✔Monthly automated offsite cloud backups
  • ✔24/7 continuous uptime monitoring & downtime alerts
  • ✔Contact information, phone, and WhatsApp link updates
  • ✔Minor text and image replacements
  • ✔Up to 30 minutes of minor developer edits per month
  • ✔Quarterly SSL certificate and domain status check
ⓘ Unused maintenance time does not roll over to subsequent months.
Standard CareMonthly

Website Business Care

₹1,999 – ₹2,000/per month
Best For

Commercial businesses, catalogs, appointment portals, and active lead generators.

Problem Solved

Plugins fall out of date, security vulnerabilities emerge, and website slowly loses speed.

Deliverables
  • ✔Everything included in Website Basic Care
  • ✔Weekly automated cloud backups with restore guarantee
  • ✔Core framework and dependency security updates
  • ✔Monthly vulnerability and malware security scan
  • ✔Basic SEO title/description maintenance
  • ✔Up to 2 hours of dedicated minor edits & content updates per month
ⓘ Ensures website remains fresh, fast, and secure year-round.
App SupportMonthly

Mobile App Maintenance

₹2,999 – ₹3,000/per month
Best For

Commercial Android and cross-platform apps deployed on app stores.

Problem Solved

New Android OS versions break features, user crashes go unnoticed, and Play Store policies shift.

Deliverables
  • ✔Crashlytics error log monitoring & diagnostics
  • ✔Android OS update compatibility reviews
  • ✔Bug fixes and minor performance patches
  • ✔Google Play Console store status & compliance checks
  • ✔Critical crash fixes addressed within 24–48 business hours
  • ✔Monthly app health & stability report
ⓘ Keeps apps compliant with latest Google Play Store target SDK policies.
Priority SLAMonthly

Priority Care & SLA Plan

₹12,000/per month
Best For

High-traffic e-commerce stores, mission-critical SaaS, and multi-location retail chains.

Problem Solved

Downtime directly loses money; need guaranteed emergency response SLAs and active speed tuning.

Deliverables
  • ✔Bi-weekly cloud backups and staging validation
  • ✔Core Web Vitals monthly speed tuning & database vacuuming
  • ✔4 hours priority code/content edits per month
  • ✔24/7 uptime monitoring with 2-hour emergency SLA response
  • ✔Priority developer access via dedicated Slack/WhatsApp channel
  • ✔Monthly executive technical health and security report
ⓘ Designed for commercial platforms where high uptime is critical.
OPERATIONAL TERMS

Transparent Service Standards

✔

No Long-Term Lock-In

All maintenance retainers operate on a straightforward month-to-month cycle. Cancel or adjust tiers with 15 days notice.

✔

24–48 Hour Response SLA

Standard requests are processed within 1–2 business days. Emergency priority plans have a 2-hour response window.

✔

Scope Discipline

Retainer hours cover content updates, text changes, link fixes, and security patches. Major feature additions are quoted transparently.

✔

Roll-Over Policy

Monthly allocated editing hours do not accumulate or roll over to keep dedicated developer scheduling predictable.

Protect your digital asset with regular care

Activate a monthly maintenance plan starting at ₹999/month and enjoy peace of mind with continuous backups and prompt developer support.